Frequently Asked
Questions.

Everything you need to know about LYNK ID infrastructure and deployment.

General

Safety & Privacy

Guardian Protocol (Safety Nodes)

Vacation & Crowded Areas

Social Protocol (Matrix)

Subscription & Pricing

Technical

Getting Started

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Frequently Asked
Questions.

General

What is LYNK ID?

How does LYNK ID work?

Is LYNK ID waterproof?

Do LYNK ID nodes need batteries?

Safety & Privacy

Is my child's location data secure?

Can anyone scan my LYNK ID node and see my information?

How do emergency services access the data?

What happens to my data if I lose my node?

Guardian Protocol (Safety Nodes)

What is the 3-second hold protocol?

Does Guardian Protocol work without internet?

Who receives emergency alerts?

Can my child accidentally trigger an emergency alert?

Vacation & Crowded Areas

How does the Vacation node help prevent lost children?

Can I track my child in real-time?

Why is this better than a smartphone?

Social Protocol (Matrix)

What is the Social Matrix Protocol?

How is my social data stored?

Can I update my digital identity information?

Subscription & Pricing

Do I need a subscription to use LYNK ID?

What's included in the paid plans?

Can I cancel my subscription anytime?

What if I need more than 10 nodes?

Technical

Which smartphones are compatible with LYNK ID?

Does my phone need an app to scan LYNK ID?

How accurate is the GPS mapping?

Can I use multiple nodes?

Getting Started

How do I register my hardware?

How long does setup take?

What if I lose or damage my node?

Still have questions?